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Redesigning an Industry Icon

by mmartyn | Dec 23, 2010 | Changing Behavior, Continuous Improvement, Engagement, Enterprise Alignment, Leadership, Motivation, Operational Excellence, Results

Ford Motor Co. CEO Alan Mulally was a runaway winner of the 2010 MarketWatch CEO of the year, easily beating out Steve Jobs, Vikram Pandit, Jeff Bezos and Reed Hastings.  Since the hiring of Mulally in 2006, Ford has been on a roll.  While Ford continued to post...

Managing Rapid Change on a Large Scale

by mmartyn | Dec 9, 2010 | Changing Behavior, Cultural Enablers, Enterprise Alignment, Leadership, Results, Teams

For Starbucks, the world’s leading retailer, roaster, and brand of speciality coffee, 2008 was a tough year.  Amid a struggling economy and increased competition from cheaper rivals, the company’s net income during the first three months of the year fell 28 percent...

The Power of an “Impossible” Goal

by mmartyn | Nov 30, 2010 | Best Practices, Continuous Improvement, Creativity, Design, Development, Innovation, Leadership, Motivation, Results

A $2,000 car?  The Chairman of Suzuki Motor Corporation said it was impossible…but, that didn’t deter Ratan Tata.  Motivated by a passion for meeting the needs of India’s impoverished people, the Chairman of Tata Motors assembled a five person engineering team...

Don’t Delay…Start Today

by mmartyn | Nov 9, 2010 | Best Practices, Continuous Improvement, Culture, Enterprise Alignment, Leadership, Operational Excellence, Results

The Shingo Prize (www.shingoprize.com) is a non-profit organization committed to the education, assessment, and recognition of organizations achieving operational excellence.  The process of applying for and receiving recognition from the prize is extensive and...

5 Minutes with a Farmer

by mmartyn | Oct 1, 2010 | Change, Changing Behavior, Human Behavior, Results

“We have declared war on work as a society…it is a civil war…a cold war.” – Mike Rowe from “Dirty Jobs” Mike Rowe had it right when we said we are ”waging a war on work.“  It seems as if more and more, people avoid rolling up their...

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