UNDERSTAND THE

MODEL

This course takes you step by step through our Shingo winning book and implementation model and contains additional videos and implementation advice not contained in the book.

ENROLL NOW

BUILD A TEAM-BASED DAILY KAIZEN CULTURE
WITH THE OWN THE GAP MODEL

“Full of practical information on what an integrated Lean Management System actually looks like and how to move your organization past theory to practical application.  Their approach to coaching leaders has opened my eyes and gave us the ‘real stuff’ we have been lacking.”

SIMPLE AND EFFECTIVE: DAILY MANAGEMENT IN 4 STEPS

STRATEGY

Clarify, align and cascade goals and expectations.

VISUALS

Visualze results to comminucate progress.

IMPROVEMENT

Daily team-based problem solving aligned to goals.

FOLLOW UP

Standard leadership behaviors and coaching.

Discover how to scale your business successfully, achieve your personal goals, and live a life of freedom.

UNDERSTAND THE MODEL LESSONS

CHAPTER 1

INTRODUCTION TO THE MODEL

CHAPTER 2

WORK PROCESS DESIGN

CHAPTER 3

STRATEGY DEPLOYMENT

CHAPTER 4

VISUAL MANAGEMENT

CHAPTER 5

DAILY KAIZEN

CHAPTER 6

STANDARD FOLLOW UP

CHAPTER 7

ENGAGEMENT MULTIPLIERS

TESTIMONIALS

“Own the Gap”, lays out a clear picture of the gap that exists between the desired results of Lean and the true means by which those results are achieved.  The book teaches in a simple and systematic way how to develop a team-based daily kaizen culture, and reminds you to have fun while doing it.  By teaching how to build a culture that respects, values, and empowers the people and teams throughout an organization, readers will learn how to realize the true potential of their teams and organizations.  Martyn and Crowell got it right with this book.”

Alex Dobsky

Continuous Improvement Manager, TWG

“Getting sustained results from change initiatives can be challenging and this is one of the best books I have read on improving  your organization.  The authors provide a common-sense approach and the systems needed for driving real and sustainable improvement. The process of identifying, understanding and closing the gap not only makes sense but has been proven to produce amazing results. The four key systems outlined in “Own the Gap” would be applicable for any business size in any sector of the economy.”

Matt Wardle

President, JD Machine

“My library is full of interesting books on leadership and management, crammed with theoretical knowledge.  Yet the one which I choose to keep by my side is “Own the Gap.”  Martyn and Crowell, present a well-organized, closed-loop model that works; we are living proof that the Four Key Systems can be readily learned and deployed across a wide variety of industries and functions.  Though we are early in our Lean journey, our focus is better, our goals are clearer, and our results are strengthening our commitment to this framework.

V'Ella Warren

Senior Vice President, University of Washington

OUR 100% MONEY-BACK GUARANTEE

We’re certain you’ll gain valuable insights from our Understand the Model course. But if you’re not satisfied with the course for any reason within 30-days of purchase, you’ll get a 100% refund.  Simply reach out to us and request a refund.  It’s that easy.

Frequently Asked Questions

Are the online courses as effective as face to face instruction?

No, the online courses are not the same as having Mike Martyn at your organization leading the sessions and responding to questions in real time. However, we have included more than 4 hours of video of Mike’s direct instruction and each course has been tested with actual clients to ensure your success.

Is there a recommended sequence to the courses?

We recommend you proceed from Understanding our Model (review of the book) to the Learn the Principles course and finish with Design the Systems (focused on implementation).

How long will the courses take?

As these courses are highly interactive and full of exercises and implementation assignments, the time it takes to complete each course will depend upon the speed of your execution. Generally speaking, we have designed the courses to be finished in 90 days.

Can I stop and start my program?

The online program is self-paced allowing you to start and stop whenever you want and for any length of time you need.

How do I access my account?

Existing users may navigate to https://www.sisucg.com/my-account.   New users may visit https://www.sisucg.com/shop/ to enroll in a course.

Do you offer refunds?

Yes, we will issue you a refund in the first 30 days if you are not fully satisfied with the course. If you need additional information, please submit your comment via the Contact Us page.

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