by mmartyn | Nov 9, 2010 | Best Practices, Continuous Improvement, Culture, Enterprise Alignment, Leadership, Operational Excellence, Results
The Shingo Prize (www.shingoprize.com) is a non-profit organization committed to the education, assessment, and recognition of organizations achieving operational excellence. The process of applying for and receiving recognition from the prize is extensive and...
by mmartyn | Nov 4, 2010 | Best Practices, Brain, Changing Behavior, Human Behavior, Visual Management
In 2009, Charles Jacobs published a book entitled Management Rewired: Why Feedback Doesn’t Work and Other Surprising Lessons from the Latest Brain Science. In it, he discusses the power of mental paradigms and what leaders must do to change behavior. According to...
by mmartyn | Nov 2, 2010 | Brain, Creativity, Development, Innovation, Motivation, Problem Solving
In his work as an educational theorist, John Dewey believed that discovery-based education yielded the best learning. By allowing learners to connect with information through participation and experimentation they engaged more fully and identified new ideas and...
by mmartyn | Oct 28, 2010 | Changing Behavior, Development, Human Behavior, Leadership, Organizational Structure, Visual Management
I have written before about the importance of the structure and physical space in driving the development of right behaviors in an organization. On my last trip to Japan, I was again stuck by the way the japanese use physical space and organizational structure to...
by mmartyn | Oct 26, 2010 | Best Practices, Changing Behavior, Development, Engagement, Human Behavior
A few years ago, I was challenged to create a sales boot camp to significantly reduce the time it took to master the selling process in a retail furniture environment. Whereas it had previously taken 6-12 months to train a new sales person, our goal was to do it 90...
