by mmartyn | Dec 9, 2010 | Changing Behavior, Cultural Enablers, Enterprise Alignment, Leadership, Results, Teams
For Starbucks, the world’s leading retailer, roaster, and brand of speciality coffee, 2008 was a tough year. Amid a struggling economy and increased competition from cheaper rivals, the company’s net income during the first three months of the year fell 28 percent...
by mmartyn | Dec 7, 2010 | Changing Behavior, Continuous Improvement, Engagement, Human Behavior, Leadership, Motivation
Meet Bill Strickland. He is the President and CEO of Manchester Bidwell Corporation and delivers educational and cultural opportunities to students and adults within a culture that fosters innovation, creativity, responsibility and integrity. But perhaps more...
by mmartyn | Nov 4, 2010 | Best Practices, Brain, Changing Behavior, Human Behavior, Visual Management
In 2009, Charles Jacobs published a book entitled Management Rewired: Why Feedback Doesn’t Work and Other Surprising Lessons from the Latest Brain Science. In it, he discusses the power of mental paradigms and what leaders must do to change behavior. According to...
by mmartyn | Oct 28, 2010 | Changing Behavior, Development, Human Behavior, Leadership, Organizational Structure, Visual Management
I have written before about the importance of the structure and physical space in driving the development of right behaviors in an organization. On my last trip to Japan, I was again stuck by the way the japanese use physical space and organizational structure to...
by mmartyn | Oct 26, 2010 | Best Practices, Changing Behavior, Development, Engagement, Human Behavior
A few years ago, I was challenged to create a sales boot camp to significantly reduce the time it took to master the selling process in a retail furniture environment. Whereas it had previously taken 6-12 months to train a new sales person, our goal was to do it 90...
by mmartyn | Oct 14, 2010 | Changing Behavior, Culture, Engagement, Human Behavior, Leadership, Motivation
It is rare I come across information on the practice of leadership rooted in actionable advice and useful for my clients. Recently however, I discovered a brilliant 3 minute talk on the role of leaders in starting a movement. The creator, Derek Sivers, is the former...
